SAP Integration
Frequently Asked Questions
Holman Industries will be integrated into the Reliance Worldwide Corporation (RWC) SAP system, effective March 31, 2025. This means changes to account management, purchase orders, payment details, and contact information. These changes are part of RWC’s ongoing efforts to enhance operational efficiency and customer service.
SAP is a globally recognised enterprise resource planning (ERP) system. RWC has been using SAP since 2011, with the APAC region transitioning in 2019. SAP allows RWC to streamline operations and ensure consistent and efficient service delivery. By integrating Holman Industries into the SAP system, we aim to provide you with enhanced service and smoother operations.
Effective March 31, 2025, all purchase orders should be made out to Reliance Worldwide Corporation (Aust.) Pty Ltd. Please update your records accordingly.
ABN: 71 004 784 301
ACN: 004 784 301
Head Office Physical Address: 27-28 Chapman Place, Eagle Farm QLD 4009
Head Office Mailing Address: PO Box 305, Fortitude Valley QLD 4006
For a grace period of six weeks starting from April 1st, 2025, we will still accept purchase orders made out to Holman Industries. However, after May 12th, 2025, POs will need to be updated to RWC to be processed.
For purchase orders for Holman PVC plumbing fittings and garden products,
please continue to send them to your existing Holman Industries office contact emails:
Please direct all enquiries to our new dedicated central email addresses & Phone number;
- Customer account inquiries and remittances – ar.au@rwc.com
- Customer claims – claims.au@rwc.com
- Contact phone for AR & Claims: 1800 810 803
The payment details for your accounts will be updated as follows:
- Beneficiary Account Name: Reliance Worldwide Corporation (AUST.) Pty Ltd
- Beneficiary Account Number: BSB: 063020 | Acc: 10329161
- Bank Name: Commonwealth Bank of Australia
- Bank Address: 99 King Street, Melbourne VIC 3000
- Bank Swift Code: CTBAAU2S
Please update your payment systems to reflect these changes.
Please pay all current invoices to the new account listed above, emailing remittance to ar.au@rwc.com
Whilst we are working hard to ensure a smooth transition for all customers, there may be unforeseen challenges, and we prefer to have contingencies in place to minimise any disruptions. Please work with your Sales Representative or Account manager and discuss any significant changes to your regular ordering patterns.
Yes – your login details and ordering should remain unaffected during this transition.
Yes they will be. Should you wish to increase your existing credit limit due to range expansion, please liaise with your Sales Representative or Account Manager on your projected ordering. Requests for credit limit reviews can be sent to ar.au@rwc.com.
Customers with duplicate accounts across both businesses have been contacted to discuss these changes. If you have missed this communication please contact your Sales Representative, Account Manager or integration@rwc.com.
You will have a new SAP account number applied to you, however your existing Holman account number will still be able to be referenced initially. These will be communicated during invoicing post Go-Live.
You will have a new SAP account number applied to you, however your existing Holman account number will still be able to be referenced initially. These will be communicated during invoicing post Go-Live.
Yes it will. All invoices, delivery dockets, shipping and order confirmations will now be RWC branded.
For any questions regarding the integration, we’ve set up a dedicated email address: integration@rwc.com
