Please note this is a legacy FAQ resource. For more up-to-date information, please visit our Support Portal
Why doesn’t the timer on my lights work?
Timer settings are unavailable with the following lighting products:
- CLW60 Garden Light Transformer Hub
- 2017 Model, CLBW60 Warm White Garden Light Controller
- 2017 Model, CLBRGB60 RGB Colour Garden Light Controller
However, timer settings are available when your lights are connected to our following controllers:
- 2018 Model, CLBW60 Warm White Garden Light Controller
- 2018 Model, CLBRGB60 RGB Colour Garden Light Controller
Our 2018 Garden Light Controllers are labelled with a sticker on the back of the box. The 2017 model controllers do not have an indication of what year model they are.
How do I enable the timer with my 2018 model Garden Light Controller?
- Open the iGardener™ app on your device.
- Tap 2018 Controller. Please note the timer function requires a 2018 model controller.
- Tap the Scene button below the scene number you wish to add a timer to. For example, if you wish to add a timer to Scene 1, be sure to tap the button that says Scene 1 to access the options as shown.
- Set the desired time by scrolling the Start Time and Stop Time as shown.
- Once the times are set, tap Done.
- To activate the timer, disable the scene by tapping the large Off button. The scene will turn back on at the time that has been set.
If you wish to use your garden lights before the timer is triggered, use a another scene so as not to disable the timer you have set.
A: Tap 2018 Controller
B: Open scene options
C: Set Start and Stop times
D: Tap Done
E: Tap Off to disable the scene
F: Turning the scene back on will disable the timer.
Are my lights AC or DC?
Both the Holman 2-Pin and 4-Pin Lighting Systems use a 12V DC transformer.
How do I stop my lights flickering?
The lights will flicker or work incorrectly when connected to an AC controller. Both the Holman 2-Pin and 4-Pin Lighting Systems are not compatible with other lighting products or brands.
Are Holman RGB Colour lights capable of producing Warm White light?
The Holman 4-Pin RGB Colour system is not capable of producing the same Warm White as the Holman 2-Pin system. The RGB Colour lights are however, capable of producing a cooler white colour. Please note, that with RGB Colour lights producing a white light, there will be some amount of rainbow effect as it is still a blended light colour.
Can I connect the 2-Pin Warm White and 4-Pin RGB Colour lights together?
No, our 2-Pin Warm White and 4-Pin RGB Colour are not compatible with each other.
Can I use my Warm White and RGB Colour lights together?
No, our 2-Pin Warm White and 4-Pin RGB Colour systems are seperate and not compatible with each other.
Can I use Holman Garden Lights with third‑party transformers?
No, as our 2-Pin and 4-Pin systems need to be used as complete systems, without incompatible outside additions.
How much cable can I run with a full 60W load on my transformer?
With a 60W load on the transformer, the maximum recommended cable run is 75m
Can each light be controlled individually?
All lights connected to one controller will behave in the same way and cannot be controlled individually.
Can more than one controller connect to my device?
Up to four different controllers can be connected to iGardener™ on a single device. Each controller can be managed individually within the app.
Can a single controller connect to multiple devices?
Garden Light Controllers will only connect to one device at a time. To connect to a second device, a controller needs to be deleted from a device it is connected to first
Why are my Deck Lights different colours.
This comes from not connecting the lights together correctly. The arrows on each plug and socket need to be aligned when connecting, otherwise the lights will produce incorrect or less vibrant colours.
How many Deck Lights can I connect in one line?
It is recommended NO MORE than 12 deck lights be daisy chained together, if more are required, cable back to main and go again. Tape off last loose cable, just as you would tape cables in irrigation. DO NOT connect to a spot light. RGB is easy to miss align the tabs, this will cause the lights to sequence incorrectly (show odd or wrong colours)
Is the thin cable that runs from the Garden Light to the Connection Tee available as a spare part?
The spare parts we currently have on offer include Extension Cables, Expansion Tees and Connection Tees. The thin cable that runs from the Garden Light to the Connection Tee is currently not on offer as a spare part.